Archive for Client Testimonials

Bastille Day

Today is July 14th – Bastille Day!
So in support of great moments in the history of house clearances, here is a clip from ‘Allo ‘Allo.
Viva Le France!

Customer Testimonials for July 2010

These are some of the comments that have come from our customers this month.
“Friendly & helpful, exceleent service.”
P R, moving within Edgware
“Prompt and rapid. Will use again.”
J T, pack & move to Hampstead
“Fantastic service. very friendly and helpful in every aspect of the move. Many thanks!”
M L, pack & move to Ealing

Amber Moves named mover of the month – June 2010

Once again, Amber Moves have received the prestigious title of Remover of the Month. This award is only given to removal companies who receive ‘Excellent’ feedback on more than 98% of their Quality Questionnaires. The award is independently adjudicated by the National Guild of Removers and Storers and takes in to consideration all member removal companies across [...]

The Camerons’ move into number 10

The removal company used for the Cameron family’s move to Downing Street, was chosen not only for the very politically correct blue and yellow livery but also, I am sure, because of their skilled professionalism and experience of providing a London removals service , which all moving companies worth using should be proud of.  So I was [...]

WELL WHAT AN APRIL AND MAY TO COME..

 Well what an April and May to come for this London removals company.  The moving market aprears very active with new enquiries for moving home,  50% up from 2009/2008 and a continual flow of satisfied clients rebooking. Two 2010 office removals within the city,  have led to household moves.  Their CEO’s were so impressed with our [...]

To Dismantle Or Not To Dismantle?

From time to time we have customers ask us whether it is really necessary to dismantle certain pieces of furniture. This is understandable as one does not want to spend a lot of time unnecessarily dismantling a piece of furniture only to find that it doesn’t fit back together quite the same way. However, for [...]

Amber comes of Age

Congratulations and celebrations all round. What a week for Amber Moves the London office and home moving family firm.
This week we celebrate three events.  Firstly, our owners’ daughter and the company’s name sake,  Amber, came of age on Saturday 27th March,  HAPPY 18TH BIRTHDAY AMBER.  She celebrated this day  not by moving home but by [...]

Relocation of IT systems

Planning and managing the relocation of IT systems requires an enormous amount of skill, expertise and manpower. Your IT department will need to maintain your computer system and network during the office move.  However they will probably have never relocated before. Therefore, it would be best to seek professional advice. It is advisable to appoint [...]

GOING UP IN YOUR ESTIMATION

How do you get an accurate and appropriate estimate for moving home or office  ?  The answer is to choose a removal company that is recommended when ever possisble.  The moving firm should be a member of the Removals industry Ombudsman Scheme and a recognised Trade Body. They will have a written Code of Practise that looks [...]

To Dismantle or not dismantle? that is the question

Both the home and the office contain items of furniture that have been assemble in situ.   London removals often have, desks, beds, sofas, bookcases, twin cupboards, wardrobes, tables, cots and ouotside toys and garden furniture, even sheds.  All took time to build (more than you remember) and are usually accompained by assembly instruction. However when it [...]

The C Word: CLEARANCE

When the decision to move has been made, whether an office or a household removal; what does one do with those unwanted, broken and to be replaced items?  One could move these belongings as part of the reloaction and store them in the vain hope that one day they may become useful.  Alternatively one could [...]

Box Clever when moving home

One of the many questions you will need to consider when moving home is ‘how many boxes do I need for my house removal’ ?’.  There is no single figure, as every move is different and every item varies in its fragility, size and weight.  However based on twenty – five year exp0erience as a london removals [...]

ARCHIVING: an explanation in time.

An archive is a box of information, generated by a business, that needs to be retained for record and statutory reasons. Archiving is the storage management and eventual secure destruction of these data boxes.  There are typically three strategies employed by businesses.  The first method is to store the boxes in the company office.  This [...]

How to compare removal quotes

In tough times, everyone shops around for the best deal and price is paramount.  Recently one of our clients gave us a quote she had received from aonther company.
On the face of it, it did seem that our quote was double the other company.  On closer inspection this is what we found buried in the [...]

A stress-free moving experience

Another happy moving customer…..
Â
Hi Andrea
I just wanted to thank you and all your team for being so absolutely brilliant on Monday and in the build-up to my move. I was braced for the whole moving experience to be stressful and unpleasant, but Matthew, Robert and Levente made it incredibly easy.  Special thanks for managing to [...]

A lovely recommendation from a removal

Hi Andrea
I just wanted to thank you and all your team for being so absolutely brilliant on Monday and in the build-up to my move. I was braced for the whole moving experience to be stressful and unpleasant, but Matthew, Robert and Levente made it incredibly easy.  Special thanks for managing to get the piano [...]

BNI Referrals

Andrew and are I are both members of BNI – The business referral organisation.  It has been a been a valuable tool for our business as we have been able to recommend subsidiary services to our client, such as cleaning, computer support and insurance and in return, we have been very fortunate to receive referrals [...]

The difference a Professional Removal Company makes

There is nothing nicer than unsolicited positive feedback and the card below sums it up.  No matter the size of the removal we always offer a high level of service, great flexibility and absolute peace of mind.
The build up to moving home can be so fraught that most people are actually surprised when the removal day [...]

Excellence Award for Amber Moves

Every time we conduct a removal, we ask our clients to fill in a feedback questionnaire.  These are then sent directly to the National Guild of Removers and Storers.  If at least 98% have rated our service excellent, we then receive an Excellence Award.
We’ve done it again and are proud to show off our award [...]

Amber Moves puts out a Newsletter

We are very proud of our inaugural issue of Amber News.  We’ve sent it out to all our clients, past and present as well as to all the Facilities Managers in London.
The newsletter has been so well received and has highlighted the various services we offer ranging from home removals through to charity work through [...]

Testimonial – moving elderly people

Today, I received the loveliest email following on from a move we did for a couple who last moved 54 years ago.

Dear Andrea,

I just want to say how grateful I am for the wonderful work you did to move my parents. If you need a reference I would be happy to supply it. This [...]

Charity Shop Boom

The Times (26 May 2009) reported that the recession has boosted Britain’s charity shops with one in ten people butying more from the outlets than before the recessions and one in five donating more goods.
A survey conducted by YouGov for Ecclesiastical, the charity insurer, found 13 per cent of people used the stores to stretch [...]

Commercial Relocations in London

Whether we are deeply in recession or starting to see an upturn, with the worst behind us, the fact remains that companies will continue to relocate offices in London.
Moving to smaller premises to reduce costs
Upgrading to better premises because rents are now cheaper and prime office space is sitting empty
Closing down and amalgamating offices
Expanding and [...]

National Guild of Removers Annual Certification of Excellence

Amber Moves of London are proud to announce that we have been awarded the Annual Certification of Excellence Award by the National Guild of Removers and Storers for the 4th successive year.  This is based on on Quality Questionnaire returns during the period January to December 2008, all rating our service as Excellent.
Customer satisfaction is [...]

High praise indeed!

We just completed a very large office move in London at short notice and were so pleased to receive this feedback from our client:
Also, many thanks for all your teams help, they did a great job and very flexible on the move.  Would certainly use or recommend you again, and I think the [...]

Tell us about your moving experience with Amber Moves

How was your move with us?  Blog away…..

Office Moves in London

All the June quality questionnaires for office moves rated our services as excellent.
“Good communication and a very swift move.  We will use Amber Moves again in the future.  A special thanks to Marcin who made sure that everything was packed correctly and nothing left behind.  Excellent.”
St James’s Land – London office move
“Thank you very much [...]

Amber Moves are Excellent

Our July Customer Comment Cards are in and once again, we’re very proud of the work our men have done.
West End to Hendon Flat Move
Thank you so much to all of you, especially Matthew and Gabriel.  You were wonderful and what could have been very difficult was made incredibly easy.  Thanks again.
Golders Green to Finchley [...]

Excellence Award for Amber Moves

The National Guild of Removers and Storers Excellence Award. Amber Moves of London won this Achievement Award for providing Excellent Service to their customers for removals and storage.  Every customer moving house in London fills in a Quality Questionnaire at the end of their move and every questionnaire received back rated our services as [...]

Stress free move in Hampstead Garden Suburb

We recently moved Mrs Hugh from her home in Hampstead.  We provided a packing service the day prior to her move, followed by the big removal the next day.  She has subsequently recommended us to all her friends and family and thinks we are best removal company in the world!